October 15th, 2012
You can use your remote to backup your remote and Hopper or Joey settings in case you ever need to replace your equipment. It takes only 5 steps to backup your information, and just a few more to restore it. Much quicker and easier than reprogramming everything on your receiver or remote!
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1. Press “Menu”Press the menu button on the top left corner of the remote. |
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2. Select SettingsOn the Main Menu select the Settings tile in the bottom left corner. |
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3. Select DiagnosticsIn the Settings Menu select the Diagnostics tile in the middle of the bottom row. |
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4. Select System WizardIn the Diagnostics Menu select the Systam Wizard tile, which is the second to last from the right. |
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5. Select RestoreOn the System Wizard screen there are three blue buttons on the right of the screen, select the bottom button that says Restore. |
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6. Select Device to RestoreOn the Restore screen press the left arrow button to navigate to the options in the middle of the screen. Select which device you would like to restore, remote or receiver. Press the right arrow button to navigate back to the blue buttons on the right of the screen. |
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6. Select RestoreOn the Restore screen select the bottom blue button labeled Restore to restore the settings of the device you selected in step 5. |
Categories: Equipment & Remotes
October 8th, 2012
Receivers and remotes can fail, and DISH’s backup feature can help reduce the headache of replacing your equipment by allowing you to reconfigure your new receiver or remote easily and quickly.
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1. Press “Menu”Press the menu button on the top left corner of the remote. |
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2. Select SettingsOn the Main Menu select the Settings tile in the bottom left corner. |
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3. Select DiagnosticsIn the Settings Menu select the Diagnostics tile in the middle of the bottom row. |
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4. Select System WizardIn the Diagnostics Menu select the Systam Wizard tile, which is the second to last from the right. |
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5. Select BackupOn the System Wizard screen there are three blue buttons on the right of the screen, select the middle button that says Backup. |
In just 5 steps you can backup all of your receiver and remote settings. In the event that you need to replace your equipment, you’ll be able to restore your settings and get everything up and running right away! No need to worry about setting everything up again. Your home entertainment set up will be exactly how you want it in minutes! This procedure backs up your settings as of the time of backup, if you change any of your settings and would like to maintain those changes if the equipment is replaced you will need to back up again.
Categories: Equipment & Remotes
June 1st, 2012
Ever wondered how you get your favorite shows and movies from DISH satellite service?
First programmers send their content to DISH. Content is often transmitted via the programmer’s satellite to a DISH uplink center. Content can also be sent via over-the-air (OTA) signals to the local DISH receive facility, which then transfers it to the uplink center. All programming, except your local OTA stations, are processed through the an uplink center. There are uplink centers in Orange, NJ; Spokane, WA; Mt. Jackson, VA; Monee, IL; Gilbert, AZ; and Cheyenne, WY. The uplink center in Cheyenne, Wyoming is one of the more popular centers and even offers tours for those curious about the workings of satellite receptions and transmissions.
Once the content reaches the uplink center it is then transmitted to one of DISH’s 15 satellites that stretch from 61.5° to 129° and cover all of the continental United States, as well as Alaska, Hawaii, Puerto Rico and the Virgin Islands.
From the satellite the content is sent to the dish that is installed on or near your home, and travels via coaxial cable (and a complex and impressive set of switches, splitters and other devices depending on the number of televisions and set up in your home) to your receiver. Your receiver is connected to your television with cabling that varies based on your television. For standard definition coaxial cable is sufficient, but composite (red, white and yellow cables) are often used as well. For high definition there’s the option of component (red, blue and green, or YPbPR), but since this requires additional cabling for sound, the all-in-one HDMI option is often preferrable.
You can learn more about how your satellite signal travels through the cabling in your home and into your receivers and television on DISH’s site about satellite to home transmission.
Categories: Equipment & Remotes
November 4th, 2011
With technology there will always be a need for technical support. When your DVR stops recording or your TV goes fuzzy it can be frustrating, and waiting on hold to talk to someone can just compound that.
Check out DISH Network’s Online Tech Support Section next time you run in to technical problem and see how convenient it is!
Categories: DISH & TV news
May 26th, 2011
DISH Network remotes are designed to not only control your DISH Network receiver but also most other devices in your home theater system. Being able to use one remote to control your entire entertainment center simplifies and enhances your viewing. DISH Network works hard to maintain an accurate and comprehensive remote code database, but sometimes the codes provided do not work for your device or there are no current codes available. In this instance you can perform a power scan.
A power scan scans through all of the remote codes from 000-999 while sending out a signal to power off, you’ll know when you’ve found the code that works with your device when it turns off.
Make sure the device you are programming your DISH Network remote to control is powered on and you are standing within 10-feet of it and have the remote pointed directly at it with no obstructions in between – including any glass entertainment center doors or other seemingly “see through” objects.
At the top of your DISH Network remote there are four clear buttons, these are the mode buttons that are used to select which device you’d like your remote to control.
TV: When in this mode your remote will control your television, such as volume functions and changing the channels or inputs on your television. When your remote is programmed to your TV, you do not need to be in TV mode to control your volume, this can be done from SAT mode. Your remote should usually be in SAT mode for normal viewing functions.
VCR/DVD: This button is used to be programmed to your VCR or DVD player so you can control the power, and with DISH Network remotes that control DVR receivers you can control the play, pause, stop, rewind and other VCR/DVD functions.
AUX: Auxillary mode is used to program your remote to additional electronic devices in your home theater system, such as an additional VCR/DVD players or stereo equipment.
Press and hold the mode button you’d like to program for approximately 10 seconds and all of the mode buttons will light up.
Release the mode button and the button you are programming will begin to blink.
While the desired mode button is blinking please press and release the big red power button (not the smaller “TV” power button if present). Once released your desire mode button should stop blinking and become steady.
While the desired mode button is lit steady you can begin pressing the up-button. The up-button us the button just above the “Select” button, as shown in the image below. You want to make sure when you press the up-button the desired mode button is turning off, not on, to make sure the remote is performing the power scan.
Continue to press the up-button about once every two seconds. This process may take several minutes.
Once you’ve found a code the device will respond to you’ll know as the device will power off. As soon as this happens press the POUND (#) button to program that code to the mode button.
After you press the POUND (#) button the mode button will blink rapidly and then go out.
Test the remote functions now, can you turn the device back on and perform other controls?
If you are unable to locate a code for your device we apologize. Unfortunately electronic devices vary widely and so it is impossible to gaurantee one remote will work with every single one.
Categories: Equipment & Remotes
May 22nd, 2011
A hard reset can solve most audio/video, signal loss, hard drive and remote issues you may have with your DISH Network receiver and is the first step for troubleshooting with DISH tech support. A hard reset is easy to perform and can be done two ways:
Find the power cord coming from your DISH Network receiver. If you’re looking at the back of your receiver it’s on the far left side – often marked with a red tag – as shown below.
Follow the power cord to the outlet or power strip it is plugged into and unplug it. Once unplugged, count to ten and then plug it back in.
On the left side of your receiver is a power button. Press and hold the power button for ten seconds then release, your receiver will reset.
Some receiver models have a door, press on it and it will fall down, behind this is a power button in the top left corner and reset button in the bottom left corner. You can press and hold the power button for ten seconds or press and release the reset button, your receiver will reset.
When the receiver turns back on you will see a message that says “Attention Acquiring Satellite Signals”, and once that’s completed it will say, “Downloading Program Guide”. You can press the Select button on your remote or receiver to skip this download. If you were having issues with your program guide showing “No Information Available” or having incorrect times, it is best to let the download complete.
If you performed a hard reset because your receiver was saying “Attention Acquiring Satellite Signals”, give it a few moments after start up. It will usually progress and reconnect to the satellites after a reset.
Categories: DISH & TV news
May 20th, 2011
Your DISH Network remote can be programmed to control most televisions, DVD players, VCRs and stereos in three steps!
At the top of your DISH Network remote there are four clear buttons, these are the mode buttons that are used to select which device you’d like your remote to control.
TV: When in this mode your remote will control your television, such as volume functions and changing the channels or inputs on your television. When your remote is programmed to your TV, you do not need to be in TV mode to control your volume, this can be done from SAT mode. Your remote should usually be in SAT mode for normal viewing functions.
VCR/DVD: This button is used to be programmed to your VCR or DVD player so you can control the power, and with DISH Network remotes that control DVR receivers you can control the play, pause, stop, rewind and other VCR/DVD functions.
AUX: Auxillary mode is used to program your remote to additional electronic devices in your home theater system, such as an additional VCR/DVD players or stereo equipment.
Press and hold the mode button you’d like to program for approximately 10 seconds and all of the mode buttons will light up.
Release the mode button and the button you are programming will begin to blink.
While the mode button is lit up, enter the code for the device you are programming the remote to on the number pad. You can find codes to program your remote on the DISH Network remote support site at the bottom of the page organized by receiver type. The codes are listed by brand, such as Sanyo or Admiral, and there are several codes for each brand. Start with the code at the top of the list, as the codes are listed according to highest success rate to lowest.
Once you’ve entered the code on the number pad, press the POUND (#) button on the bottom right of the number pad.
After you press the POUND (#) button the mode button will blink rapidly and then go out.
Are you able to control the device you were programming your remote to? Test the power on and off. If you are unable to control your device, begin again from step one with a new code until you find the code that works for your remote and device.
Categories: Equipment & Remotes